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Cookies Notice for the Therapy Platform and supporting sites

1. What is a cookie?


A cookie is a small data file stored by your browser on your device's hard disk for record-keeping purposes and typically includes a unique reference code that relates to, or is accessed from, a user's device and that enables that device to be remembered when next visiting the same site.

2. How we use cookies

We use cookies to secure your login, authenticate your access, enable smooth navigation across the Service and its features, and to enable you to resume from where you left off (e.g. you can resume completing your routine questionnaires easily, rather than having to complete them in one sitting).

All cookies used on this therapy site are necessary for essential functionality, security and accessibility, are set and cannot be turned off by you. This site does not set analytic or targeting cookies, which is why we do not have a cookie banner or wall on this site.

3. Your choices for how we use cookies

You can block cookies and delete existing cookies from your browser, but this will affect your experience of our therapy platform.

Information on how to restrict or block cookies through some or more of the popular browsers can be found here:

4. Cookies used in our therapy platform


The cookies we use within our therapy platform are essential for delivering an engaging and secure experience. Some cookies may vary slightly depending on the particular webpage the patient is on, but none are intrusive or pose a risk to patients’ privacy.

Cookie Name

What is it used for?

_csrf

This cookie is present cross-site request forgery (CSRF) attacks, ensuring that only the legitimate user can submit forms and data requests on the website.

did

This cookie is used to uniquely identify devices accessing the website to enable enhanced security measures and user experience.

CookieScriptConsent

This cookie is used by Cookie-Script.com service to remember visitor cookie consent preference. It is necessary for Cookie-Script.com cookie banner to work properly.

did_compat

This cookie is used for maintaining compatibility and ensuring consistent user identification across different systems or platforms.

auth0_compat

This cookie is used to ensure that a user remains authenticated when transitioning between different applications or services, helping to maintain a seamless user experience without requiring repeated logins.

__cf_bm

This cookie is used to distinguish between humans and bots. This is beneficial for the website, in order to make valid reports on the use of website.

auth0

This cookie is used to store the state of the sign in process. Use dependent on arrival pathway.

ai_session

This cookie allows the collection of website performance data to ensure it is operating efficiently. The service is provided by Application Insights and the data stored allows us to identify and resolve performance issues should they occur on the site. Use dependent on arrival pathway.

ai_user

This cookie allows the collection of website performance data to ensure it is operating efficiently. The service is provided by Application Insights and the data stored allows us to identify and resolve performance issues should they occur on the site. The cookie holds a unique value for the user’s browser session which allows application telemetry. Use dependent on arrival pathway.