Call 116 123 if you need to talk to someone
Call 111 if you are experiencing a mental health crisis
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We prioritise accessibility and inclusivity when designing our products and services. We believe that everyone should have access to high-quality mental health support in a way that works for them.
The Web Content Accessibility Guidelines (WCAG) define requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA. Our website and app is partially compliant with WCAG 2.2 AA standard requirements.
Some documents are available in PDF format, and we will indicate where this is applicable.
We design our products and services with accessibility and inclusivity in mind. At ieso, we work with qualified clinicians, therapists, and individuals with lived experience to enhance our services.
We have aimed to create our websites; iesohealth.com and iesogroup.com to be accessible to everyone, including those with visual, auditory, and motor impairments.
We aim to follow best practise that includes, but is not limited to:
Using a web font to ensure that all text is easy to read.
Provide appropriate alt tags for images to convey information effectively.
Ensure that navigation through our websites works consistently.
Do not use colour to convey information.
Avoid using images of text whenever possible and provide equivalent text links in the form of images.
Your feedback is crucial to us, and we take it seriously to improve our product and service. Should you have any accessibility issues, please contact us via one of the methods below:
Each browser has different methods for font size, formatting, and screen colour options:
Google Chrome accessibility options, under the Chrome Browser Resources section.
Use the sitemap to get an overview of what is on the site.
This statement was updated in October 2024