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Our qualified therapists have been helping people with their mental health through confidential, one-to-one online conversations for over a decade.
Our patients tell us that our online typed and video Cognitive Behavioural Therapy (CBT) makes it easier to open up and reflect on their thoughts and behaviours than if they were sat in the same room as their therapist.
Whenever you’re ready to start you’re therapy journey, we’re ready to help.
The online approach is making talking therapy more accessible. You won’t need to miss work or travel anywhere, choosing a convenient time to type or video call with your therapist, wherever and whenever you feel most comfortable.
Before each session, your therapist will check in with how you are, so they can tailor your treatment to be as effective as possible. Between sessions, your therapist will ask you to keep a journal and do thinking exercises to help develop positive, long-term habits. Research shows a little work leads to better recovery and can help keep you feeling well after your therapy sessions have ended.
Typed and video CBT is proven to be as effective as face-to-face CBT at helping you to manage feelings and learn practical skills to use day-to-day to help feel better and live the life you want to lead.
Like face-to-face CBT, you will have one-to-one, confidential sessions that take place through ieso’s secure online platform, chatting in real-time with a qualified therapist that has been assigned to suit your needs.
Other additional benefits of typed and video therapy include:
Choose which online modality you prefer
Appointments are available 7 days a week, 6am – 11pm
Therapy sessions take place via ieso’s secure online platform
Both typed and video therapy with ieso is available to you in your area. You may be a little unsure as to which modality is right for you, so we have listed below a few reasons why our patients choose either typed or video:
You do not need to be concerned about spelling mistakes or having to type fast with ieso typed therapy
Prefer to manage challenging emotional scenarios through Text/WhatsApp. Scenarios include talking about problems, asking for help, setting personal boundaries, confrontation
Find it difficult to verbalise your feelings in front of someone
Find it hard to open up with your GP or close family and friends
Do not want your conversations overheard / cannot find a quiet space to take a video call.
Cannot attend sessions that require travelling
Cannot leave home easily because of care responsibilities
Cannot leave home easily because of care responsibilities
Patients have control of voice differentiation capabilities – suitable for patients with accessibility requirements.
Cannot attend sessions that require travelling
Can find a quiet space to have a video call
Suitable for people who learn audibly
Your therapist can screen share for in-session collaboration
See each other’s reactions and take in visual cues
Would prefer to see your therapist visually, and hear their voice
Find it easier to open up more when being able to see and interact with someone through video
We’ve helped thousands of people feel better.
Here are their stories of recovery and growth.
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I was initially unsure about online therapy and how it would work, but the rapport with my online therapist was soon built. I can honestly say that from the work I undertook at the beginning of my sessions, my progress, even over a short number of weeks, was really noticeable.
Was great to talk to someone once a week who listened and actioned your worries and anxieties with tasks for the week and how to overcome them. I am in a much better place and have been given the resources and information to carry on by myself.
I initially was a bit sceptical about the therapy as I did not think communicating by messages via the platform would suit me, but in fact it did as it gave me more time to think, and more anonymity to say how I really felt without the fear of being judged.
The text-based service is perfect for what I needed, I could fit it around other commitments easily. My therapist was great, and I genuinely feel so much better than when I started!
My therapist at ieso has helped me hugely to combat my anxiety issues and plan my career moving forwards to obtain a better work-life balance. I was falling into bad cycles of negativity and without her help, I think I would still be there. Now following the CBT therapy, I feel I am more able to understand what I am feeling when anxiety strikes, and I have strategies to deal with it.
My therapist was extremely professional and understanding and taught me excellent techniques to use. Sessions were online, and it was easy to message my therapist in between appointments.
If you are suffering with your mental health, typed cognitive behavioural therapy (CBT) counselling from ieso can help. We treat a range of common mental health issues including anxiety and worry, depression, post-traumatic stress disorder (PTSD), obsessive-compulsive disorder (OCD), phobias, sleep problems, and stress.
Once you have referred either through your GP or via self-referral. Please activate your account and complete your questionnaires. We will then find the best therapist for your needs.
Chat with your therapist. They’ll create a treatment programme designed just for you and will help you set goals, break down problems and change unhelpful thoughts and behaviour patterns.
Between sessions you’ll use the new skills your therapist has taught you in real life. Your therapist will track your progress using questionnaires before each session and target the most persistent and troubling areas.
Your therapist will help you monitor change and target the most persistent and upsetting areas.
It’s natural to have an interest in your treatment. People often want to know what we do, how it works and whether it will work for them. Here’s our take on some of the questions we often come across.
The platform is simple to navigate, so even if you don’t consider yourself an expert in technology, if you can surf the internet you’ll be okay. Our therapy is accessible via computer, tablet or smartphone. When you first log into the ieso platform there are helpful guides which you may wish to read before you start your therapy sessions, including “Online therapy guidelines”. Our Patient Services team are available to help if you have any issues with the platform, Monday-Friday, 9am-5:30pm.
As we’re an online therapy service, the communication you have with your therapist is through written messages on our therapy website.
They’ll send you a message through the therapy website to set up the first appointment rather than calling you. Don’t worry, whenever your therapist messages you or sets up an appointment, you’ll receive a notification email.
Using the email, login to the platform to view the message or appointment. And, if you’re not receiving notifications, check your spam folder.
ieso doesn’t provide a pre-set number of sessions. We offer you the right number of sessions needed for your treatment. Practicing the CBT techniques, you will learn between therapy sessions will help you feel the benefit more quickly. But, as a rough guide, we can typically address mental health issues like anxiety and depression in 4-8 sessions.
In many areas of the UK our service is free for NHS patients.
You can quickly check here if our therapy is available in your area.
If it is, then you simply have to visit your GP to ask them to refer you to us, or – in some areas, such as Surrey, Rotherham, Western Isles, Shetland and Orkney – you’ll be able to save time and refer yourself directly.
Session appointments are available 7 days a week, from 6am – 11pm so you can find a time that works best around you and your current commitments. It may be helpful when booking your first session to find a regular time that fits around your daily commitments, as this will likely be your ongoing session time for future sessions.
ieso therapists are committed to a lifetime of learning about the techniques, tools and treatments that help people recover. We’re united by a passion for continually getting better, so we can help people get better.
