Experiencing anxiety, low mood or worry?
You’ve been invited to access online therapy with ieso
ieso is working in partnership with your local NHS Talking Therapies service to provide online cognitive behavioural therapy (CBT) to patients currently on their waiting list for treatment.
If you’ve received a letter offering you typed therapy, you can now register to tell us if you’d like to take up this option. Click the green button below to get started;
What is online therapy?
One-to-one sessions with your matched therapist
Flexible appointments to suit you
(7 days a week, 6am-11pm)
No long wait times
Start therapy in a matter or days
No need to see a GP first
Confidential
Therapy sessions take place via ieso’s secure online platform
No travel required
Sessions can take place anywhere you feel most comfortable, so there is no need to travel to your appointment
All you need is an internet-enabled device
(Smartphone, tablet or laptop)
Let us know what
you'd like to do
Please fill in the quick form below so that we can ensure you receive you're preferred care.
Note: You can find your case reference number at the top left of the letter sent to you. If you choose to get started with ieso, you will receive an email to activate your ieso therapy account, followed shortly by an SMS from 'iesoHealth' with a link to book your first appointment.
What to expect?
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Typed or video therapy takes place online, so you can choose a time that works for you.
Before each session, your therapist will check in with how you are, so we can tailor your treatment to be as effective as possible.
Between sessions, we’ll ask you to keep a journal and do thinking exercises to help develop positive, long-term habits.
Welcome to your therapy room
A confidential space where you will meet and message with your therapist during and in between your sessions.
Appointment booking
Keep an eye out for an email inviting you to activate your ieso therapy account. If you don’t receive this, please check your junk folder or call us on our freephone number, 0800 074 5560 (9am-5.30pm weekdays). You will have 14 days to book your first appointment.
Please note: You will receive an SMS after you have activated your account, this will include a link to book your first appointment.
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First appointment
Once you have booked your first appointment, you will receive a welcome message from your ieso clinician. You will be able to ask any question you may have via the asynchronous messaging on your ieso therapy account.
How to decide which therapy option is right for you
It's proven that typed and video therapy is just as effective as face-to-face therapy in teaching you practical CBT skills that help you to manage your feelings of anxiety and low mood,so you can feel better and live the life you want to lead.
Wondering which option is right for you?
Here is a list of benefits of both typed and video therapy to help you decide.
Flexible appointments that suit you,
7 days a week, from 6am-11pm.
Confidential sessions that take place via ieso's secure online platform.
Learn CBT skills that you can use during and after therapy.
No waiting times; access therapy in your own time and fit sessions around your commitments.
Message with your therapist in between sessions for support with your tasks.
What people say
We’ve helped thousands of people feel better.
Here are their stories of recovery and growth.
I felt comfortable taking with my therapist. The homework I had made sense, and it did help... and it continues to help. We explored my past, and I became more aware of my triggers and began to analyse my fears more productively.
The weekly sessions were structured and focused. The exercises really helped me understand how my brain was working in a negative way. I was able to think through the sessions with no pressure.
I found joining sessions on my phone simple and easy. It also allowed me to work therapy around my life, as you can pick a suitable day and time for you.
The activities helped me to understand the cycle I was in and gave me the skills to learn how to get out of that cycle.
Everything was carried out with the utmost professionalism. My therapist was kind, patient and at no point did I feel uncomfortable explaining my situation.
Typed therapy worked well for me. I could arrange the sessions at a time that suited me. I felt at ease in my own home so was able to be open and honest without feeling judged
People often ask us...
It’s natural to have an interest in your treatment. People often want to know what we do, how it works and whether it will work for them. Here’s our take on some of the questions we often come across.
Online typed CBT is exactly the same as face-to-face CBT, other than that the conversation is typed on your computer. You’re still in a one-to-one conversation with a fully qualified clinician, usually for 60 minutes.
Evidence shows that people recover just as well through online CBT. There are several reasons for this, including: starting treatment sooner; feeling able to express their thoughts more clearly online; feeling more comfortable having therapy discreetly and at their location of choice; and being able to re-read / listen-back to the conversation from the appointments with their clinician at any time.
If you choose online therapy, it will be offered instead of face-to-face therapy. Once you start treatment, you would no longer have a place on the longer waiting list.
Typed and video services are delivered by ieso, the UK’s leading provider of online, one-to-one CBT to the NHS.
Once you have opted in for online therapy, ieso will send you an SMS with a link to book your first appointment. Please also keep an eye out for an email to activate your dedicated ieso therapy account. You will have two weeks to book your first appointment.
You can schedule your appointments flexibly at times that best suit you, including evenings and weekends.
Yes, you will continue to receive therapy from the same dedicated clinician until you finish your treatment with ieso.
The wait for face-to-face therapy is roughly XX months from your referral date.
If you prefer to wait for face-to-face treatment, we anticipate your wait will be approximately XXXX further months from the date of this letter.
ieso’s patient services team are happy to discuss any aspect of online therapy with you. Please call ieso on 0800 074 5560 (9am – 5.30pm weekdays).
Start the process
To start online therapy, please enter your case reference number below.
This is found at the top left of the letter sent to you. You will receive an SMS including a link to book your first appointment very shortly. Please also keep an eye out for an email to activate your ieso therapy account.