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People in
Surrey
aged 17 and over can access NHS Talking Therapies. You can self-refer for free typed cognitive behavioural therapy (CBT) without needing to see your GP first.
One-to-one typed conversations with your matched therapist
Flexible appointments to suit you
(7 days a week, 6am-11pm)
Access support in your own time
There are no long waiting times
No need to see a GP first
Confidential
Therapy sessions take place via ieso’s secure online platform. As the sessions are typed, no one can overhear your conversation.
No travel required
Sessions can take place anywhere you feel most comfortable, so there is no need to travel to your appointment.
All you need is a device (smartphone, tablet or laptop) that can connect to the internet.
If you would like to find out about other mental health support options available in your area, visit the NHS website.
ieso is working in partnership with the NHS Talking Therapies in
Surrey
providing free and confidential talking therapy to adults aged 17 and over across
Surrey
.
It’s quick and easy to access our service, with no need to see your GP first.
Simply click on the Self-refer button to answer a few questions via our online referral chat, and you can have your first session in as little as seven days.
Typed therapy takes place online, so you can choose a time that works for you to type with your therapist.
Before each session, your therapist will check in with how you are, so we can tailor your treatment to be as effective as possible.
Between sessions, we’ll ask you to keep a journal and do thinking exercises to help develop positive, long-term habits.
A confidential space where you will meet and message with your therapist during and in between your sessions. Keep an eye out for your activation email to complete your account setup.
We know emails often get lost or missed when sitting in our inbox, which is why we will contact you through SMS. You can choose and book your therapy sessions once you self-refer, with your first one-to-one session taking place in a matter of days. Once your account is setup, you will receive an SMS. Follow the link in the text message to choose and book your therapy session. We will send your questionnaire links through SMS too.
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Send and receive messages and documents with your therapist during and outside of your sessions, so everything can be easily found in one place.
We’ve helped thousands of people feel better. Here are their stories of recovery and growth.
If you prefer to manage challenging emotional scenarios through text. Scenarios include talking about problems, asking for help, setting person boundaries, confrontation
Find it difficult to verbalise your feelings in front of someone
Do not want your conversations overheard / cannot find a quiet space to take a video call
Cannot attend sessions that require travelling or cannot leave home easily because of other responsibilities
From trouble sleeping to anxiety to depression, mental health issues can affect many of us in different ways. ieso therapists treat a range of common mental health symptoms.
It’s natural to have an interest in your treatment. People often want to know what we do, how it works and whether it will work for them. Here’s our take on some of the questions we often come across.
Once you have activated your account, a therapist will be in touch to schedule the first appointment. Your first session is usually a maximum of 10 working days from sign-up (though in very busy periods it can take a little longer).
You will meet your therapist online at a time that suits you, so you can attend treatment sessions from wherever you want. This means you won't have to travel, take time off work or explain your situation to your employer.
ieso doesn’t provide a pre-set number of sessions. We offer you the right number of sessions needed for your treatment. Practicing the CBT techniques, you will learn between therapy sessions will help you feel the benefit more quickly. But, as a rough guide, we can typically address mental health issues like anxiety and depression in 4-8 sessions.
After your therapy sessions have ended, you’ll be able to log in to the ieso site for 20 years after discharge, allowing you to access all of your sessions, messages and goals to remind yourself of the skills you’ve learnt. If you find yourself feeling worse again or experiencing new difficulties, you can go back and use this information. However, you are welcome to return to therapy if you are still struggling. *
*Provided you’re still registered with a GP in an area where we’re contracted by the NHS.
We totally understand that when you just want some help, completing questionnaires can be frustrating. We wish there was another effective way. Unfortunately, we can’t safely allocate you a clinician and start your treatment until all the assigned questionnaires are complete.
The questionnaires help your clinician understand you and your current state of mind. And they’ll help you to check your progress and flag up any problems. The NHS also requires everyone to complete these questionnaires. This is why, throughout your therapy, you'll be asked to complete the questionnaires before each session.
If you would like to find out about other mental health support options available in your area, visit the NHS website.
ieso is working in partnership with the NHS Talking Therapies in
Surrey
providing free and confidential talking therapy to adults aged 17 and over across
Surrey
.
Our therapists are fully qualified and accredited high-intensity therapists and psychological wellbeing practitioners who treat a range of mental health symptoms. It’s quick and easy to access our service, with no need to see your GP first.
Simply click on the Self-refer button to answer a few questions via our online referral chat, and you can have your first session in as little as seven days.
