ieso typed therapy is not available in

Derbyshire

Typed therapy with ieso is currently unavailable in

Derbyshire

.

Existing ieso patients can still access the ieso therapy plaform here

If you would like to find out about other mental health support options available in your area, please visit NHS Talking Therapies. Alternatively, please contact our patient services team directly by calling freephone 0800 074 5560, we will be happy to sign-post you to other support services. The team are available Monday – Friday, 9am – 5:30pm.

The Ieso logo with the words "Service Provide By" above it

Experiencing anxiety, depression or low mood?

Try video therapy

Supporting people in

Derbyshire

Derbyshire

ieso is working in partnership with NHS Talking Therapies in

Derbyshire

.

The service we provide is free for NHS patients who are registered with a GP in

Derbyshire

.

You can self-refer with ieso in

Derbyshire

,

so you do not need to see your GP first.

Our qualified clinicians have been helping people with their mental health through confidential, one-to-one, conversations for over a decade.

Our patients tell us therapy makes it easier to open up and reflect on their thoughts and behaviours than if they were sat in front of a clinician.

Whenever you’re ready to start your therapy, we’re ready to help.

ieso is working in partnership with the NHS. Your NHS Talking Therapies service will discuss the option of typed therapy with you and make a referral to ieso where suitable.

Our qualified clinicians have been helping people with their mental health through confidential, one-to-one, conversations for over a decade.

Our patients tell us therapy makes it easier to open up and reflect on their thoughts and behaviours than if they were sat in front of a clinician.

Whenever you’re ready to start your therapy, we’re ready to help.

ieso is working in partnership with the NHS. Your NHS Talking Therapies service will discuss the option of typed/video therapy with you and make a referral to ieso where suitable.

Our qualified therapists have been helping people with their mental health through confidential, one-to-one online conversations for over a decade.

Our patients tell us that our online typed and video Cognitive Behavioural Therapy (CBT) makes it easier to open up and reflect on their thoughts and behaviours than if they were sat in the same room as their therapist.

Whenever you’re ready to start you’re therapy journey, we’re ready to help.

ieso is working in partnership with NHS Talking Therapies in Surrey. The service we provide is free for NHS patients who are registered with a GP in Surrey.You can self-refer with ieso in Surrey, so you do not need to see your GP first.

Our qualified clinicians have been helping people with their mental health through confidential, one-to-one, video conversations for over a decade.

Our patients tell us that video therapy makes it easier to open up and reflect on their thoughts and behaviours than if they were sat in the same room as a clinician.

Whenever you’re ready to start, we’re ready to help.

ieso is working in partnership with the NHS. Your NHS Talking Therapies service will discuss the option of video therapy with you and make a referral to ieso where suitable

Our qualified clinicians have been helping people with their mental health through confidential, one-to-one, video conversations for over a decade.

Our patients tell us that video therapy makes it easier to open up and reflect on their thoughts and behaviours than if they were sat in the same room as a clinician.

Whenever you’re ready to start, we’re ready to help.

Try video therapyGet started

How does online therapy work?

The online approach is making talking therapy more accessible. You won’t need to miss work or travel anywhere, choosing a convenient time to type or video call with your therapist, wherever and whenever you feel most comfortable.

Before each session, your therapist will check in with how you are, so they can tailor your treatment to be as effective as possible. Between sessions, your therapist will ask you to keep a journal and do thinking exercises to help develop positive, long-term habits. Research shows a little work leads to better recovery and can help keep you feeling well after your therapy sessions have ended.

How to decide which modality of therapy is right for you

It's proven that typed and video therapy are just as effective as face-to-face therapy in teaching you practical skills that help you to manage your feelings so that you can feel better and live the life you want to lead.

Wondering which modality is right for you?
Here is a list of benefits of typed and video therapy for you to weigh up.

Typed and Video Therapy
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Flexibility

Flexible appointments that suit you, 7 days a week, from 6am-11pm.

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Confidential

Confidential sessions that take place via ieso's secure online platform.

A green icon of a lightbulb
Guidance beyond therapy

Learn day-to-day practical CBT skills to manage your feelings that you can use during and after therapy.

A green icon of a clock
Get started quickly

No waiting times; access therapy in your own time and fit sessions around your commitments.

A green icon of a heart
Support between sessions

Message with your therapist in between sessions for support with your tasks.

Typed Therapy

Type back and forth with your therapist, like a text conversation. Sessions last from 40-60 minutes.

Zero face-to-face contact, so no need to verbalise your feelings in front of someone, making it a good option if you struggle to open up to your GP or friends and family.

No chance of your conversation being overheard as all sessions are written not spoken

Access past typed therapy sessions and activities on your account, even after you've finished therapy

No travel required; sessions can take place anywhere that you feel most comfortable, as long as you have an internet connection

Video Therapy

Speak to your therapist via a video call so that you can see each other’s reactions and take in visual cues. Sessions last for 60 minutes.

Your therapist can screen share for in-session collaboration.

Patients have control of voice differentiation capabilities, which is suitable if you have accessibility requirements.

Listen back to audio recorded transcripts, so you can revisit your therapy for reinforced learning.

No travel required; sessions can take place anywhere that you have an internet connection and a quiet space to speak with your therapist.

Video Therapy

Speak to your therapist via a video call so that you can see each other’s reactions and take in visual cues. Sessions last for 60 minutes.

Your therapist can screen share for in-session collaboration.

Patients have control of voice differentiation capabilities, which is suitable if you have accessibility requirements.

Listen back to audio recorded transcripts, so you can revisit your therapy for reinforced learning.

No travel required; sessions can take place anywhere that you have an internet connection and a quiet space to speak with your therapist.

Why typed therapy?

Why video therapy?

Typed therapy takes place online, so you won’t need to miss work or travel anywhere. Choose a time convenient for you to type with your clinician. Before each session, your clinician will check in with how you are, so we can tailor your treatment to be as effective as possible.

Between sessions, we’ll ask you to keep a journal and do thinking exercises to help develop positive, long-term habits. Research shows a little work leads to better recovery and can help keep you feeling well after your therapy sessions have ended.

Video therapy is the same process as face-to-face therapy, only instead of talking to a clinician in the same room you will meet via a video call through ieso’s secure therapy online therapy room.

As video sessions take place online there is no need to travel, simply find a quiet place where you feel most comfortable to begin your session.
Sessions are available 7 days a week, from 6am to 11pm helping to work around your everyday life.

Before each session, your clinician will check in with how you are, so we can tailor your treatment to be as effective as possible. Between sessions, we’ll ask you to keep a journal and do thinking exercises to help develop positive, long-term habits.

Research shows a little work leads to better recovery and can help keep you feeling well after your therapy sessions have ended.

A typed conversation shown on a mobile screen between a patient and clinician.
A man speaking with a woman over an iPad
A man looking at his text messages on his phone.

How it works

Our patients tell us typed therapy makes it easier to open up and reflect on their thoughts and behaviours than if they were sat in front of a clinician. The additional benefits of typed therapy include:

Our patients tell us video therapy makes it easier to open up and reflect on their thoughts and behaviours than if they were sat in front of a clinician. The additional benefits of video therapy include:

Flexible - appointments are available seven days a week, 6am – 11pm
Confidential - no video calling, just typing
No travel required - accessible from anywhere - all you need is a device that connects to the internet
Life friendly – access therapy in your own time. We fit sessions around your commitments
Guidance beyond therapy - learn practical CBT skills to use in day-to-day life
Flexible - appointments are available 7 days a week, 6am – 11pm
Confidential - chat one-to-one with your clinician in real-time via ieso’s secure therapy site.
No travel required - Sessions can take place anywhere you feel most comfortable, so there is no need to travel to your session. All you need is a device (smartphone, tablet or laptop) that can connect to the internet.
Get started quickly – There are no long waiting times, so you can access therapy in your own time
Life friendly – access therapy in your own time. We fit sessions around your commitments
Guidance beyond therapy - learn practical CBT skills to use in day-to-day life
A man looking at his text messages on his phone.

How it works

Our patients tell us typed therapy makes it easier to open up and reflect on their thoughts and behaviours than if they were sat in front of a clinician. The additional benefits of typed therapy include:

Online Cognitive Behavioural Therapy (CBT) has been proven to be as effective as face-to-face therapy. Instead of talking in the same room, you will speak to your clinician over a video call.  
The additional benefits of video therapy include:

Flexible - appointments are available seven days a week, 6am – 11pm
Confidential - no video calling, just typing
No travel required - accessible from anywhere - all you need is a device that connects to the internet
Life friendly – access therapy in your own time. We fit sessions around your commitments
Guidance beyond therapy - learn practical CBT skills to use in day-to-day life
Flexible - appointments are available 7 days a week, 6am – 11pm
Confidential - meet one-to-one with your therapist via ieso's secure online therapy room
Life friendly - choose a session time that works for you, and as your video therapy takes place online you don't need to travel. Simply find a quiet space where you feel most comfortable to talk. All you need is a device (smartphone, tablet or laptop) that can connect to the internet
Get started quickly – there are no long waiting times, so you can access therapy in your own time
Support and collaboration – there is a message function to text with your clinician outside of your video sessions. This is a helpful tool for problem solving, homework setting and keeping on track
Guidance beyond therapy - learn practical CBT skills to use in day-to-day life. Listen back to audio recorded transcripts  so you can revisit your therapy for reinforced learning
Try video therapy
A person looking at a lady on their phone

How it works

Our patients tell us typed therapy makes it easier to open up and reflect on their thoughts and behaviours than if they were sat in front of a clinician. The additional benefits of typed therapy include:

Online Cognitive Behavioural Therapy (CBT) has been proven to be as effective as face-to-face therapy. Instead of talking in the same room, you will speak to your clinician over a video call.  
The additional benefits of video therapy include:

Flexible - appointments are available seven days a week, 6am – 11pm
Confidential - no video calling, just typing
No travel required - accessible from anywhere - all you need is a device that connects to the internet
Life friendly – access therapy in your own time. We fit sessions around your commitments
Guidance beyond therapy - learn practical CBT skills to use in day-to-day life
Flexible - appointments are available 7 days a week, 6am – 11pm
Confidential - meet one-to-one with your therapist via ieso's secure online therapy room
Life friendly - choose a session time that works for you, and as your video therapy takes place online you don't need to travel. Simply find a quiet space where you feel most comfortable to talk. All you need is a device (smartphone, tablet or laptop) that can connect to the internet
Get started quickly – there are no long waiting times, so you can access therapy in your own time
Support and collaboration – there is a message function to text with your clinician outside of your video sessions. This is a helpful tool for problem solving, homework setting and keeping on track
Guidance beyond therapy - learn practical CBT skills to use in day-to-day life. Listen back to audio recorded transcripts  so you can revisit your therapy for reinforced learning
Try video therapy

This is typed therapy...

What people say

We’ve helped thousands of people feel better.
Here are their stories of recovery and growth.

A green illustration of a quote mark

My therapist was extremely professional and understanding and taught me excellent techniques to use. Sessions were online, and it was easy to message my therapist in between appointments.

Melanie

My therapist at ieso has helped me hugely to combat my anxiety issues and plan my career moving forwards to obtain a better work-life balance. I was falling into bad cycles of negativity and without her help, I think I would still be there. Now following the CBT therapy, I feel I am more able to understand what I am feeling when anxiety strikes, and I have strategies to deal with it.

Billy

The text-based service is perfect for what I needed, I could fit it around other commitments easily. My therapist was great, and I genuinely feel so much better than when I started!

Terrie

I initially was a bit sceptical about the therapy as I did not think communicating by messages via the platform would suit me, but in fact it did as it gave me more time to think, and more anonymity to say how I really felt without the fear of being judged.

Manuel

Was great to talk to someone once a week who listened and actioned your worries and anxieties with tasks for the week and how to overcome them. I am in a much better place and have been given the resources and information to carry on by myself.

Alfie

I was initially unsure about online therapy and how it would work, but the rapport with my online therapist was soon built. I can honestly say that from the work I undertook at the beginning of my sessions, my progress, even over a short number of weeks, was really noticeable.

Amelia

What we treat

If you are suffering with your mental health, typed cognitive behavioural therapy (CBT) counselling from ieso can help. We treat a range of common mental health issues including anxiety and worry, depression, post-traumatic stress disorder (PTSD), obsessive-compulsive disorder (OCD), phobias, sleep problems, and stress.

From trouble sleeping to anxiety to depression, mental health issues can affect many of us in different ways. ieso therapists treat a range of common mental health symptoms.

How do know if video therapy is right for me?

You may find ieso’s video therapy suitable if you:

Find it easier to open up more when being able to see your clinician visually, hear their voice, and take in visual cues
If you prefer to learn audibly
Can find a quiet space to have a video call
Can have control of voice differentiation capabilities – suitable for people with accessibility requirements
Cannot attend sessions that require travelling / leaving your home

Comparing options for improving your mental health

Here's how typed therapy with ieso compares with other forms of mental health support.

Here's how video therapy with ieso compares with other forms of mental health support.

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Weekly 30-60 minute 1-to-1 sessions
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Personalised
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Confidential
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Practical
2 arrows pointing rightwards
Fast acting
A calendar with a tick/check in the centre
Flexible appointments
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Time-saving
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No long waiting lists
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Guidance even after therapy has ended
Face-to-face CBT
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A close or x icon
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A close or x icon
The Ieso logo
A white tick/check icon
A white tick/check icon
A white tick/check icon
A white tick/check icon
A white tick/check icon
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A white tick/check icon
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Self help
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A green tick icon
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A close or x icon
A close or x icon
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A close or x icon

Begin your typed therapy in four steps

Begin your video therapy in four steps

1. Refer

Referring directly with ieso allows you to access online therapy quickly and easily without the need to visit your GP. Once you have referred and activated your account, complete your questionnaires. We will then find the best clinician for your needs.

Once you have been referred for online therapy by your NHS Talking Therapies service, you will need to register with ieso to activate your account and complete your questionnaires. We will then find the best clinician for your needs.

Referring allows you to access online therapy quickly and easily without the need to visit your GP. Once you have referred and activated your account, complete your questionnaires. We will then find the best clinician for your needs.

Register

2. Start therapy

Meet with your clinician via video call. Your clinician will create a treatment programme designed just for you and will help you set goals, break down problems and change unhelpful thoughts and behaviour patterns.

Chat with your clinician. Your clinician will create a treatment programme designed just for you and will help you set goals, break down problems and change unhelpful thoughts and behaviour patterns.

Typed therapy

3. Practise

Between sessions you’ll use the new skills your clinician has taught you in real life. Your clinician will track your progress using questionnaires.

Students

4. See results

Your clinician will help you monitor change and target the most persistent and upsetting areas.

See results, plotting progress

People often ask us...

It’s natural to have an interest in your treatment. People often want to know what we do, how it works and whether it will work for them. Here’s our take on some of the questions we often come across.

What is the platform like? Is it hard to use?

The platform is simple to navigate, so even if you don’t consider yourself an expert in technology, if you can surf the internet you’ll be okay. Our therapy is accessible via computer, tablet or smartphone. When you first log into the ieso platform there are helpful guides which you may wish to read before you start your therapy sessions, including “Online therapy guidelines”. Our Patient Services team are available to help if you have any issues with the platform, Monday-Friday, 9am-5:30pm.

How will I receive messages from my therapist?

As we’re an online therapy service, the communication you have with your therapist is through written messages on our therapy website. 

They’ll send you a message through the therapy website to set up the first appointment rather than calling you. Don’t worry, whenever your therapist messages you or sets up an appointment, you’ll receive a notification email. 

Using the email, login to the platform to view the message or appointment. And, if you’re not receiving notifications, check your spam folder.

How long before I feel better?

ieso doesn’t provide a pre-set number of sessions. We offer you the right number of sessions needed for your treatment. Practicing the CBT techniques, you will learn between therapy sessions will help you feel the benefit more quickly. But, as a rough guide, we can typically address mental health issues like anxiety and depression in 4-8 sessions.

How does access through the NHS work?

In many areas of the UK our service is free for NHS patients. 

You can quickly check here if our therapy is available in your area.
  
If it is, then you simply have to visit your GP to ask them to refer you to us, or – in some areas, such as Surrey, Rotherham, Western Isles, Shetland and Orkney – you’ll be able to save time and refer yourself directly.

When can I schedule my appointment?

Session appointments are available 7 days a week, from 6am – 11pm so you can find a time that works best around you and your current commitments. It may be helpful when booking your first session to find a regular time that fits around your daily commitments, as this will likely be your ongoing session time for future sessions.

Meet the clinicians

ieso clinicians are committed to a lifetime of learning about the techniques, tools and treatments that help people recover. We’re united by a passion for continually getting better, so we can help people get better.

95% would recommend ieso to friends and family

Our service is free for NHS patients in

Derbyshire

If you would like to find out about other mental health support options available in your area, visit the NHS website.

If you would like to find out about other mental health support options available in your area, visit the NHS website

Get startedSelf-refer nowTry video therapy
Logo with the words "Service Provided by Ieso"

Experiencing anxiety, low mood or worry?

We’re here to support you

Self-refer below to access free video cognitive behavioral therapy (CBT)

What is video therapy?

A speech icon

One-to-one video session with your 
matched therapist

A calendar icon

Flexible appointments to suit you
(7 days a week, 6am-11pm)

A clock icon

No long wait times
Access support in 7 days

An icon of a doctor

No need to see a GP first you self-refer direct

An icon of a lock

Confidential

Therapy sessions take place via ieso’s secure online platform

An icon of a bus or a car

No travel required

Sessions can take place anywhere you feel most comfortable, so there is no need to travel to your appointment

An icon of a wifi symbol

All you need is an internet-enabled device
(Smartphone, tablet or laptop)

Supporting people in

Derbyshire

If you would like to find out about other mental health support options available in your area, visit the NHS website.

ieso is working in partnership with NHS Talking Therapies in

Derbyshire

to support people experiencing mental health symptoms. The service we provide is free for NHS patients who are registered with a GP in

Derbyshire

.

Get started

What to expect?

A person looking at their phone. The phone screen is of a conversation

Video therapy is similar to face-to-face therapy, only instead of talking to a therapist in the same room you will meet via a secure video call.

A man looking at his phone

Before each session, your therapist will check in with how you are, so we can tailor your treatment to be as effective as possible.

Between sessions, we’ll ask you to keep a journal and do thinking exercises to help develop positive, long-term habits.

Welcome to your therapy room

A confidential space where you will meet with your therapist and message in between your sessions.

Stay connected

We know emails often get lost or missed when sitting in our inbox, which is why we will contact you through SMS. You can choose and book your therapy sessions once you self-refer, with your first one-to-one session taking place in a matter of days.

Sunday 18 August
9:00am - 10:00am BST
Monday 19 August
7:20am - 8:20am BST
Tuesday 3 September
8:00pm - 9:00pm BST
I’ve been good thanks
09:01
Great! Did you have a look at the worksheets from our last session?
09:01
09:02

All of your messages in one place

Send and receive messages and documents with your therapist outside of your video sessions, so everything can be easily found in one place.

What people say

We’ve helped thousands of people feel better. 
Here are their stories of recovery and growth.

I felt comfortable taking with my therapist. The homework I had made sense, and it did help... and it continues to help. We explored my past, and I became more aware of my triggers and began to analyse my fears more productively.

Kirsteen

The weekly sessions were structured and focused. The exercises really helped me understand how my brain was working in a negative way. I was able to think through the sessions with 
no pressure.

Dilsher

I found joining sessions on my phone simple and easy. It also allowed me to work therapy around my life, as you can pick a suitable day and time for you.

Carys

The activities helped me to understand the cycle I was in and gave me the skills to learn how to get out of that cycle.

Stephen

Everything was carried out with the utmost professionalism. My therapist was kind, patient and at no point did I feel uncomfortable explaining my situation.

Jessica

Typed therapy worked well for me. I could arrange the sessions at a time that suited me. I felt at ease in my own home so was able to be open and honest without feeling judged

Phil

How do I know if video therapy is right for me?

A tick or check icon

Find it easier to open up more when being able to see your therapist visually, hear their voice, and take in visual cues

A tick or check icon

If you prefer to learn audibly

A tick or check icon

Can find a quiet space to have a video call

A tick or check icon

Can have control of voice differentiation capabilities – suitable for people with accessibility requirements

A tick or check icon

Cannot attend sessions that require travelling / leaving your home

Begin your therapy in four steps

1. Refer and register

Referring directly with ieso allows you to access online therapy quickly and easily without the need to visit your GP. Once you have referred and activated your account, complete your questionnaires. We will then find the best therapist for your needs.

Register

2. Start therapy

Your therapist will create a treatment programme designed just for you and will help you set goals, break down problems and change unhelpful thoughts and behaviour patterns.

Typed therapy

3. Practise

Between sessions you’ll use the new skills your therapist has taught you in real life. Your therapist will track your progress using questionnaires.

Practise

4. See results

Your therapist will help you monitor change and target the most persistent and upsetting areas.

See results, plotting progress

People often ask us...

It’s natural to have an interest in your treatment. People often want to know what we do, how it works and whether it will work for them. Here’s our take on some of the questions we often come across.

How long do I have to wait for my first appointment? 

You will receive an SMS with a link to select a session time that suits you, and to book your first session with your clinician.  All future sessions after your initial one will be arranged and confirmed with your clinician via messaging in the therapy room. Nothing else will be required of you (other than to make a note in your own diary of the day and time agreed with your clinician). Your first session is usually a maximum of 10 working days from sign-up (though in very busy periods it can take a little longer).

When can I schedule my appointment?

Session appointments are available 7 days a week, from 6am – 11pm so you can find a time that works best around you and your current commitments. It may be helpful when booking your first session to find a regular time that fits around your daily commitments, as this will likely be your ongoing session time for future sessions.

Where will I meet my therapist?

You will meet your therapist online at a time that suits you, so you can attend treatment sessions from wherever you want. This means you won't have to travel, take time off work or explain your situation to your employer.

Why do I have to do questionnaires?

We totally understand that when you just want some help, completing questionnaires can be frustrating. We wish there was another effective way. Unfortunately, we can’t safely allocate you a clinician and start your treatment until all the assigned questionnaires are complete.

‍The questionnaires help your clinician understand you and your current state of mind. And they’ll help you to check your progress and flag up any problems. The NHS also requires everyone to complete these questionnaires. This is why, throughout your therapy, you'll be asked to complete the questionnaires before each session.

How does access through the NHS work?

In many areas of the UK our service is free for NHS patients. 

You can quickly check here if our therapy is available in your area.
  
If it is, then you simply have to visit your GP to ask them to refer you to us, or – in some areas, such as Surrey, Rotherham, Western Isles, Shetland and Orkney – you’ll be able to save time and refer yourself directly.

What happens after treatment?

After your therapy sessions have ended, you’ll be able to log in to the ieso site for 20 years after discharge, allowing you to access all of your sessions, messages and goals to remind yourself of the skills you’ve learnt. If you find yourself feeling worse again or experiencing new difficulties, you can go back and use this information. However, you are welcome to return to therapy if you are still struggling. *

*Provided you’re still registered with a GP in an area where we’re contracted by the NHS.

What is the platform like? Is it hard to use?

The platform is simple to navigate, so even if you don’t consider yourself an expert in technology, if you can surf the internet you’ll be okay. Our therapy is accessible via computer, tablet or smartphone. When you first log into the ieso platform there are helpful guides which you may wish to read before you start your therapy sessions, including “Online therapy guidelines”. Our Patient Services team are available to help if you have any issues with the platform, Monday-Friday, 9am-5:30pm.

How long before I feel better?

ieso doesn’t provide a pre-set number of sessions. We offer you the right number of sessions needed for your treatment. Practicing the CBT techniques, you will learn between therapy sessions will help you feel the benefit more quickly. But, as a rough guide, we can typically address mental health issues like anxiety and depression in 4-8 sessions.

Supporting people in

Derbyshire

If you would like to find out about other mental health support options available in your area, visit the NHS website.

ieso is working in partnership with NHS Talking Therapies in

Derbyshire

to support people experiencing mental health symptoms. The service we provide is free for NHS patients who are registered with a GP in

Derbyshire

.

Get started