Logo with the words "Service Provided by Ieso"

Experiencing anxiety, low mood or worry?

We’re here to support you

ieso is working in partnership with the NHS in

Derbyshire

.

To self-refer, please visit the

Derbyshire

NHS Talking Therapies webpage by clicking the button below or by speaking to your GP. You will hear from us shortly after your self-referral.

Get started
A man smiling into the cameraA man smiling into the cameraA man looking into the distanceA lady walking through a field

What is video therapy?

A speech icon

One-to-one video session with your matched therapist

A calendar icon

Flexible appointments to suit you
(7 days a week, 6am-11pm)

A clock icon

No long wait times
Access support in 7 days

An icon of a doctor

No need to see a GP first you self-refer direct

An icon of a lock

Confidential

Therapy sessions take place via ieso’s secure online platform

An icon of a bus or a car

No travel required

Sessions can take place anywhere you feel most comfortable, so there is no need to travel to your appointment

An icon of a wifi symbol

All you need is an internet-enabled device
(Smartphone, tablet or laptop)

Supporting people in

Derbyshire

ieso is working in partnership with the NHS. Your NHS Talking Therapies service will discuss the option of video therapy with you and make a referral to ieso where suitable. Our qualified clinicians have been helping people with their mental health through confidential, one-to-one, conversations for over a decade. Our patients tell us therapy makes it easier to open up and reflect on their thoughts and behaviours than if they were sat in front of a clinician.

Whenever you’re ready to start your therapy, we’re ready to help.

Get started

What to expect?

Video therapy is similar to face-to-face therapy, only instead of talking to a therapist in the same room you will meet via a secure video call.

A man looking at his phone

Before each session, your therapist will check in with how you are, so we can tailor your treatment to be as effective as possible.

Between sessions, we’ll ask you to keep a journal and do thinking exercises to help develop positive, long-term habits.

Welcome to your therapy room

A confidential space where you will meet with your therapist and message in between your sessions.

Stay connected

We know emails often get lost or missed when sitting in our inbox, which is why we will contact you through SMS. You can choose and book your therapy sessions once you self-refer, with your first one-to-one session taking place in a matter of days.

Sunday 18 August
9:00am - 10:00am BST
Monday 19 August
7:20am - 8:20am BST
Tuesday 3 September
8:00pm - 9:00pm BST
I’ve been good thanks
09:01
Great! Did you have a look at the worksheets from our last session?
09:01
09:02

All of your messages in one place

Send and receive messages and documents with your therapist outside of your video sessions, so everything can be easily found in one place.

What people say

We’ve helped thousands of people feel better.
Here are their stories of recovery and growth.

I felt comfortable taking with my therapist. The homework I had made sense, and it did help... and it continues to help. We explored my past, and I became more aware of my triggers and began to analyse my fears more productively.

Kirsteen

The weekly sessions were structured and focused. The exercises really helped me understand how my brain was working in a negative way. I was able to think through the sessions with 
no pressure.

Dilsher

I found joining sessions on my phone simple and easy. It also allowed me to work therapy around my life, as you can pick a suitable day and time for you.

Carys

The activities helped me to understand the cycle I was in and gave me the skills to learn how to get out of that cycle.

Stephen

Everything was carried out with the utmost professionalism. My therapist was kind, patient and at no point did I feel uncomfortable explaining my situation.

Jessica

Typed therapy worked well for me. I could arrange the sessions at a time that suited me. I felt at ease in my own home so was able to be open and honest without feeling judged

Phil

How do I know if video therapy is right for me?

A tick or check icon

How do I know if video therapy is right for me?

A tick or check icon

Find it easier to open up more when being able to see your therapist visually, hear their voice, and take in visual cues

A tick or check icon

If you prefer to learn audibly

A tick or check icon

Can find a quiet space to have a video call

A tick or check icon

Can have control of voice differentiation capabilities – suitable for people with accessibility requirements

A tick or check icon

Cannot attend sessions that require travelling / leaving your home

Begin your therapy in four steps

1. Refer

Once you have been referred for online therapy by your NHS Talking Therapies service, you will need to register with ieso to activate your account and complete your questionnaires. We will then find the best clinician for your needs.

Register

2. Start therapy

Chat with your clinician. Your clinician will create a treatment programme designed just for you and will help you set goals, break down problems and change unhelpful thoughts and behaviour patterns.

Typed therapy

3. Practise

Between sessions you’ll use the new skills your clinician has taught you in real life. Your clinician will track your progress using questionnaires.

Practise

4. See results

Your clinician will help you monitor change and target the most persistent and upsetting areas.

See results, plotting progress

Comparing options for improving your mental health

Here's how video therapy with ieso compares with other forms of mental health support.

A speech bubble of 2 people talking
Weekly 30-60 minute 1-to-1 sessions
A speech bubble with a heart in the centre
Personalised
A speech bubble with a exclamation point in the centre
Confidential
A speech bubble with a tick/check in the centre
Practical
2 arrows pointing rightwards
Fast acting
A calendar with a tick/check in the centre
Flexible appointments
A clock with a check/tick in the centre
Time-saving
A bullet point list icon
No long waiting lists
An icon of 2 people
Guidance even after therapy has ended
Face-to-face CBT
A green tick icon
A green tick icon
A green tick icon
A green tick icon
A green tick icon
A close or x icon
A close or x icon
A close or x icon
A close or x icon
The Ieso logo
A white tick/check icon
A white tick/check icon
A white tick/check icon
A white tick/check icon
A white tick/check icon
A white tick/check icon
A white tick/check icon
A white tick/check icon
A white tick/check icon
Self help
A close or x icon
A green tick icon
A green tick icon
A green tick icon
A close or x icon
A close or x icon
A green tick icon
A green tick icon
A close or x icon

People often ask us...

It’s natural to have an interest in your treatment. People often want to know what we do, how it works and whether it will work for them. Here’s our take on some of the questions we often come across.

How long do I have to wait for my first appointment? 

You will receive an SMS with a link to select a session time that suits you, and to book your first session with your clinician.  All future sessions after your initial one will be arranged and confirmed with your clinician via messaging in the therapy room. Nothing else will be required of you (other than to make a note in your own diary of the day and time agreed with your clinician). Your first session is usually a maximum of 10 working days from sign-up (though in very busy periods it can take a little longer).

When can I schedule my appointment?

Session appointments are available 7 days a week, from 6am – 11pm so you can find a time that works best around you and your current commitments. It may be helpful when booking your first session to find a regular time that fits around your daily commitments, as this will likely be your ongoing session time for future sessions.

Where will I meet my therapist?

You will meet your therapist online at a time that suits you, so you can attend treatment sessions from wherever you want. This means you won't have to travel, take time off work or explain your situation to your employer.

Why do I have to do questionnaires?

We totally understand that when you just want some help, completing questionnaires can be frustrating. We wish there was another effective way. Unfortunately, we can’t safely allocate you a clinician and start your treatment until all the assigned questionnaires are complete.

‍The questionnaires help your clinician understand you and your current state of mind. And they’ll help you to check your progress and flag up any problems. The NHS also requires everyone to complete these questionnaires. This is why, throughout your therapy, you'll be asked to complete the questionnaires before each session.

How does access through the NHS work?

In many areas of the UK our service is free for NHS patients. 

You can quickly check here if our therapy is available in your area.
  
If it is, then you simply have to visit your GP to ask them to refer you to us, or – in some areas, such as Surrey, Rotherham, Western Isles, Shetland and Orkney – you’ll be able to save time and refer yourself directly.

What happens after treatment?

After your therapy sessions have ended, you’ll be able to log in to the ieso site for 20 years after discharge, allowing you to access all of your sessions, messages and goals to remind yourself of the skills you’ve learnt. If you find yourself feeling worse again or experiencing new difficulties, you can go back and use this information. However, you are welcome to return to therapy if you are still struggling. *

*Provided you’re still registered with a GP in an area where we’re contracted by the NHS.

What is the platform like? Is it hard to use?

The platform is simple to navigate, so even if you don’t consider yourself an expert in technology, if you can surf the internet you’ll be okay. Our therapy is accessible via computer, tablet or smartphone. When you first log into the ieso platform there are helpful guides which you may wish to read before you start your therapy sessions, including “Online therapy guidelines”. Our Patient Services team are available to help if you have any issues with the platform, Monday-Friday, 9am-5:30pm.

How long before I feel better?

ieso doesn’t provide a pre-set number of sessions. We offer you the right number of sessions needed for your treatment. Practicing the CBT techniques, you will learn between therapy sessions will help you feel the benefit more quickly. But, as a rough guide, we can typically address mental health issues like anxiety and depression in 4-8 sessions.

Meet the clinicians

ieso clinicians are committed to a lifetime of learning about the techniques, tools and treatments that help people recover. We’re united by a passion for continually getting better, so we can help people get better.

Our service is free for NHS patients in

Derbyshire

If you would like to find out about other mental health support options available in your area, visit the NHS website

Get started
Logo with the words "Service Provided by Ieso"

Experiencing anxiety, low mood or worry?

We’re here to support you

ieso is working in partnership with the NHS in

Derbyshire

.

To self-refer, please visit the

Derbyshire

NHS Talking Therapies webpage by clicking the button below or by speaking to your GP. You will hear from us shortly after your self-referral.

Get started
A man smiling into the cameraA man smiling into the cameraA man looking into the distanceA lady walking through a field

What is typed therapy?

A speech icon

One-to-one typed conversations with your matched therapist

A calendar icon

Flexible appointments to suit you
(7 days a week, 6am-11pm)

A clock icon

Access support in your own time
There are no long wait times

An icon of a doctor

No need to see a GP first

An icon of a lock

Confidential

Therapy sessions take place via ieso’s secure online platform. As the sessions are typed, no one can overhear your conversation 

An icon of a bus or a car

No travel required

Sessions can take place anywhere you feel most comfortable, so there is no need to travel to your appointment

An icon of a wifi symbol

All you need is a device
(smartphone, tablet or laptop) that can connect to the internet

Supporting people in

Derbyshire

ieso is working in partnership with the NHS. Your NHS Talking Therapies service will discuss the option of typed therapy with you and make a referral to ieso where suitable. Our qualified clinicians have been helping people with their mental health through confidential, one-to-one, conversations for over a decade. Our patients tell us therapy makes it easier to open up and reflect on their thoughts and behaviours than if they were sat in front of a clinician.

Whenever you’re ready to start your therapy, we’re ready to help.

Get started

What to expect?

A person looking at their phone. The phone screen is of a conversation

Typed therapy takes place online, so you can choose a time that works for you to type with your therapist.

A man looking at his phone

Before each session, your therapist will check in with how you are, so we can tailor your treatment to be as effective as possible.

Between sessions, we’ll ask you to keep a journal and do thinking exercises to help develop positive, long-term habits.

Welcome to your therapy room

A confidential space where you will meet and message with your therapist during and in between your sessions.

Stay connected

We know emails often get lost or missed when sitting in our inbox, which is why we will contact you through SMS. You can choose and book your therapy sessions once you self-refer, with your first one-to-one session taking place in a matter of days.

Sunday 18 August
9:00am - 10:00am BST
Monday 19 August
7:20am - 8:20am BST
Tuesday 3 September
8:00pm - 9:00pm BST
I’ve been good thanks
09:01
Great! Did you have a look at the worksheets from our last session?
09:01
09:02

All of your messages in one place

Send and receive messages and documents with your therapist during and outside of your sessions, so everything can be easily found in one place.

What people say

We’ve helped thousands of people feel better. 

Here are their stories of recovery and growth.

I felt comfortable taking with my therapist. The homework I had made sense, and it did help... and it continues to help. We explored my past, and I became more aware of my triggers and began to analyse my fears more productively.

Kirsteen

The weekly sessions were structured and focused. The exercises really helped me understand how my brain was working in a negative way. I was able to think through the sessions with 
no pressure.

Dilsher

I found joining sessions on my phone simple and easy. It also allowed me to work therapy around my life, as you can pick a suitable day and time for you.

Carys

The activities helped me to understand the cycle I was in and gave me the skills to learn how to get out of that cycle.

Stephen

Everything was carried out with the utmost professionalism. My therapist was kind, patient and at no point did I feel uncomfortable explaining my situation.

Jessica

Typed therapy worked well for me. I could arrange the sessions at a time that suited me. I felt at ease in my own home so was able to be open and honest without feeling judged

Phil

How do I know if typed therapy is right for me?

A tick or check icon

If you prefer to manage challenging emotional scenarios through text. Scenarios include talking about problems, asking for help, setting person boundaries, confrontation

A tick or check icon

Find it difficult to verbalise your feelings in front of someone

A tick or check icon

Do not want your conversations overheard / cannot find a quiet space to take a video call

A tick or check icon

Cannot attend sessions that require travelling or cannot leave home easily because of other responsibilities

This is typed therapy...

Begin your typed therapy in four steps

1. Refer

Once you have been referred for online therapy by your NHS Talking Therapies service, you will need to register with ieso to activate your account and complete your questionnaires. We will then find the best clinician for your needs.

Register

2. Start therapy

Chat with your clinician. Your clinician will create a treatment programme designed just for you and will help you set goals, break down problems and change unhelpful thoughts and behaviour patterns.

Typed therapy

3. Practise

Between sessions you’ll use the new skills your clinician has taught you in real life. Your clinician will track your progress using questionnaires.

Practise

4. See results

Your clinician will help you monitor change and target the most persistent and upsetting areas.

See results, plotting progress

Comparing options for improving your mental health

Here's how typed therapy with ieso compares with other forms of mental health support.

A speech bubble of 2 people talking
Weekly 30-60 minute 1-to-1 sessions
A speech bubble with a heart in the centre
Personalised
A speech bubble with a exclamation point in the centre
Confidential
A speech bubble with a tick/check in the centre
Practical
2 arrows pointing rightwards
Fast acting
A calendar with a tick/check in the centre
Flexible appointments
A clock with a check/tick in the centre
Time-saving
A bullet point list icon
No long waiting lists
An icon of 2 people
Guidance even after therapy has ended
Face-to-face CBT
A green tick icon
A green tick icon
A green tick icon
A green tick icon
A green tick icon
A close or x icon
A close or x icon
A close or x icon
A close or x icon
The Ieso logo
A white tick/check icon
A white tick/check icon
A white tick/check icon
A white tick/check icon
A white tick/check icon
A white tick/check icon
A white tick/check icon
A white tick/check icon
A white tick/check icon
Self help
A close or x icon
A green tick icon
A green tick icon
A green tick icon
A close or x icon
A close or x icon
A green tick icon
A green tick icon
A close or x icon

People often ask us...

It’s natural to have an interest in your treatment. People often want to know what we do, how it works and whether it will work for them. Here’s our take on some of the questions we often come across.

How long do I have to wait for my first appointment?

Once you have activated your account, a therapist will be in touch to schedule the first appointment. Your first session is usually a maximum of 10 working days from sign-up (though in very busy periods it can take a little longer).

Where will I meet my therapist?

You will meet your therapist online at a time that suits you, so you can attend treatment sessions from wherever you want. This means you won't have to travel, take time off work or explain your situation to your employer.

How long before I feel better?

ieso doesn’t provide a pre-set number of sessions. We offer you the right number of sessions needed for your treatment. Practicing the CBT techniques, you will learn between therapy sessions will help you feel the benefit more quickly. But, as a rough guide, we can typically address mental health issues like anxiety and depression in 4-8 sessions.

What happens after treatment?

After your therapy sessions have ended, you’ll be able to log in to the ieso site for 20 years after discharge, allowing you to access all of your sessions, messages and goals to remind yourself of the skills you’ve learnt. If you find yourself feeling worse again or experiencing new difficulties, you can go back and use this information. However, you are welcome to return to therapy if you are still struggling. *

*Provided you’re still registered with a GP in an area where we’re contracted by the NHS.

Why do I have to do questionnaires?

We totally understand that when you just want some help, completing questionnaires can be frustrating. We wish there was another effective way. Unfortunately, we can’t safely allocate you a clinician and start your treatment until all the assigned questionnaires are complete.

‍The questionnaires help your clinician understand you and your current state of mind. And they’ll help you to check your progress and flag up any problems. The NHS also requires everyone to complete these questionnaires. This is why, throughout your therapy, you'll be asked to complete the questionnaires before each session.

Meet the clinicians

ieso clinicians are committed to a lifetime of learning about the techniques, tools and treatments that help people recover. We’re united by a passion for continually getting better, so we can help people get better.

Our service is free for NHS patients in

Derbyshire

If you would like to find out about other mental health support options available in your area, visit the NHS website

Get started