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Typed therapy with ieso is currently unavailable in
Surrey
Existing ieso patients can still access the ieso therapy plaform here
If you would like to find out about other mental health support options available in your area, please visit NHS Talking Therapies. Alternatively, please contact our patient services team directly by calling freephone 0800 074 5560, we will be happy to sign-post you to other support services. The team are available Monday – Friday, 9am – 5:30pm.
ieso is working in partnership with NHS Talking Therapies in
Surrey
.
The service we provide is free for NHS patients who are registered with a GP in
Surrey
.
You can self-refer with ieso in
Surrey
,
so you do not need to see your GP first.
Our qualified clinicians have been helping people with their mental health through confidential, one-to-one, conversations for over a decade.
Our patients tell us therapy makes it easier to open up and reflect on their thoughts and behaviours than if they were sat in front of a clinician.
Whenever you’re ready to start your therapy, we’re ready to help.
ieso is working in partnership with the NHS. Your NHS Talking Therapies service will discuss the option of typed therapy with you and make a referral to ieso where suitable.
Our qualified clinicians have been helping people with their mental health through confidential, one-to-one, conversations for over a decade.
Our patients tell us therapy makes it easier to open up and reflect on their thoughts and behaviours than if they were sat in front of a clinician.
Whenever you’re ready to start your therapy, we’re ready to help.
ieso is working in partnership with the NHS. Your NHS Talking Therapies service will discuss the option of typed/video therapy with you and make a referral to ieso where suitable.
Our qualified therapists have been helping people with their mental health through confidential, one-to-one online conversations for over a decade.
Our patients tell us that our online typed and video Cognitive Behavioural Therapy (CBT) makes it easier to open up and reflect on their thoughts and behaviours than if they were sat in the same room as their therapist.
Whenever you’re ready to start you’re therapy journey, we’re ready to help.
ieso is working in partnership with NHS Talking Therapies in Surrey. The service we provide is free for NHS patients who are registered with a GP in Surrey.You can self-refer with ieso in Surrey, so you do not need to see your GP first.
Our qualified clinicians have been helping people with their mental health through confidential, one-to-one, video conversations for over a decade.
Our patients tell us that video therapy makes it easier to open up and reflect on their thoughts and behaviours than if they were sat in the same room as a clinician.
Whenever you’re ready to start, we’re ready to help.
ieso is working in partnership with the NHS. Your NHS Talking Therapies service will discuss the option of video therapy with you and make a referral to ieso where suitable
Our qualified clinicians have been helping people with their mental health through confidential, one-to-one, video conversations for over a decade.
Our patients tell us that video therapy makes it easier to open up and reflect on their thoughts and behaviours than if they were sat in the same room as a clinician.
Whenever you’re ready to start, we’re ready to help.
The online approach is making talking therapy more accessible. You won’t need to miss work or travel anywhere, choosing a convenient time to type or video call with your therapist, wherever and whenever you feel most comfortable.
Before each session, your therapist will check in with how you are, so they can tailor your treatment to be as effective as possible. Between sessions, your therapist will ask you to keep a journal and do thinking exercises to help develop positive, long-term habits. Research shows a little work leads to better recovery and can help keep you feeling well after your therapy sessions have ended.
It's proven that typed and video therapy are just as effective as face-to-face therapy in teaching you practical skills that help you to manage your feelings so that you can feel better and live the life you want to lead.
Wondering which modality is right for you?
Here is a list of benefits of typed and video therapy for you to weigh up.
Flexible appointments that suit you, 7 days a week, from 6am-11pm.
Confidential sessions that take place via ieso's secure online platform.
Learn day-to-day practical CBT skills to manage your feelings that you can use during and after therapy.
No waiting times; access therapy in your own time and fit sessions around your commitments.
Message with your therapist in between sessions for support with your tasks.
Typed therapy takes place online, so you won’t need to miss work or travel anywhere. Choose a time convenient for you to type with your clinician. Before each session, your clinician will check in with how you are, so we can tailor your treatment to be as effective as possible.
Between sessions, we’ll ask you to keep a journal and do thinking exercises to help develop positive, long-term habits. Research shows a little work leads to better recovery and can help keep you feeling well after your therapy sessions have ended.
Video therapy is the same process as face-to-face therapy, only instead of talking to a clinician in the same room you will meet via a video call through ieso’s secure therapy online therapy room.
As video sessions take place online there is no need to travel, simply find a quiet place where you feel most comfortable to begin your session.
Sessions are available 7 days a week, from 6am to 11pm helping to work around your everyday life.
Before each session, your clinician will check in with how you are, so we can tailor your treatment to be as effective as possible. Between sessions, we’ll ask you to keep a journal and do thinking exercises to help develop positive, long-term habits.
Research shows a little work leads to better recovery and can help keep you feeling well after your therapy sessions have ended.
You may find ieso’s video therapy suitable if you:
Referring directly with ieso allows you to access online therapy quickly and easily without the need to visit your GP. Once you have referred and activated your account, complete your questionnaires. We will then find the best clinician for your needs.
Once you have been referred for online therapy by your NHS Talking Therapies service, you will need to register with ieso to activate your account and complete your questionnaires. We will then find the best clinician for your needs.
Referring allows you to access online therapy quickly and easily without the need to visit your GP. Once you have referred and activated your account, complete your questionnaires. We will then find the best clinician for your needs.
Meet with your clinician via video call. Your clinician will create a treatment programme designed just for you and will help you set goals, break down problems and change unhelpful thoughts and behaviour patterns.
Chat with your clinician. Your clinician will create a treatment programme designed just for you and will help you set goals, break down problems and change unhelpful thoughts and behaviour patterns.
Between sessions you’ll use the new skills your clinician has taught you in real life. Your clinician will track your progress using questionnaires.
Your clinician will help you monitor change and target the most persistent and upsetting areas.
It’s natural to have an interest in your treatment. People often want to know what we do, how it works and whether it will work for them. Here’s our take on some of the questions we often come across.
The platform is simple to navigate, so even if you don’t consider yourself an expert in technology, if you can surf the internet you’ll be okay. Our therapy is accessible via computer, tablet or smartphone. When you first log into the ieso platform there are helpful guides which you may wish to read before you start your therapy sessions, including “Online therapy guidelines”. Our Patient Services team are available to help if you have any issues with the platform, Monday-Friday, 9am-5:30pm.
As we’re an online therapy service, the communication you have with your therapist is through written messages on our therapy website.
They’ll send you a message through the therapy website to set up the first appointment rather than calling you. Don’t worry, whenever your therapist messages you or sets up an appointment, you’ll receive a notification email.
Using the email, login to the platform to view the message or appointment. And, if you’re not receiving notifications, check your spam folder.
ieso doesn’t provide a pre-set number of sessions. We offer you the right number of sessions needed for your treatment. Practicing the CBT techniques, you will learn between therapy sessions will help you feel the benefit more quickly. But, as a rough guide, we can typically address mental health issues like anxiety and depression in 4-8 sessions.
In many areas of the UK our service is free for NHS patients.
You can quickly check here if our therapy is available in your area.
If it is, then you simply have to visit your GP to ask them to refer you to us, or – in some areas, such as Surrey, Rotherham, Western Isles, Shetland and Orkney – you’ll be able to save time and refer yourself directly.
Session appointments are available 7 days a week, from 6am – 11pm so you can find a time that works best around you and your current commitments. It may be helpful when booking your first session to find a regular time that fits around your daily commitments, as this will likely be your ongoing session time for future sessions.
If you would like to find out about other mental health support options available in your area, visit the NHS website.
If you would like to find out about other mental health support options available in your area, visit the NHS website
Self-refer below to access free typed cognitive behavioral therapy (CBT)
One-to-one typed conversations with your matched therapist
Flexible appointments to suit you
(7 days a week, 6am-11pm)
Access support in your own time
There are no long waiting times
No need to see a GP first
Confidential
Therapy sessions take place via ieso’s secure online platform. As the sessions are typed, no one can overhear your conversation.
No travel required
Sessions can take place anywhere you feel most comfortable, so there is no need to travel to your appointment.
All you need is a device (smartphone, tablet or laptop) that can connect to the internet.
If you would like to find out about other mental health support options available in your area, visit the NHS website.
ieso is working in partnership with NHS Talking Therapies in
Surrey
to support people experiencing mental health symptoms. The service we provide is free for NHS patients who are registered with a GP in
Surrey
.
Typed therapy takes place online, so you can choose a time that works for you to type with your therapist.
Before each session, your therapist will check in with how you are, so we can tailor your treatment to be as effective as possible.
Between sessions, we’ll ask you to keep a journal and do thinking exercises to help develop positive, long-term habits.
A confidential space where you will meet and message with your therapist during and in between your sessions.
We know emails often get lost or missed when sitting in our inbox, which is why we will contact you through SMS. You can choose and book your therapy sessions once you self-refer, with your first one-to-one session taking place in a matter of days.
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Send and receive messages and documents with your therapist during and outside of your sessions, so everything can be easily found in one place.
We’ve helped thousands of people feel better. Here are their stories of recovery and growth.
If you prefer to manage challenging emotional scenarios through text. Scenarios include talking about problems, asking for help, setting person boundaries, confrontation
Find it difficult to verbalise your feelings in front of someone
Do not want your conversations overheard / cannot find a quiet space to take a video call
Cannot attend sessions that require travelling or cannot leave home easily because of other responsibilities
Referring directly with ieso allows you to access online therapy quickly and easily without the need to visit your GP. Once you have referred and activated your account, complete your questionnaires. We will then find the best clinician for your needs.
Chat with your clinician. Your clinician will create a treatment programme designed just for you and will help you set goals, break down problems and change unhelpful thoughts and behaviour patterns.
Between sessions you’ll use the new skills your clinician has taught you in real life. Your clinician will track your progress using questionnaires.
Your clinician will help you monitor change and target the most persistent and upsetting areas.
From trouble sleeping to anxiety to depression, mental health issues can affect many of us in different ways. ieso therapists treat a range of common mental health symptoms.
It’s natural to have an interest in your treatment. People often want to know what we do, how it works and whether it will work for them. Here’s our take on some of the questions we often come across.
Once you have activated your account, a therapist will be in touch to schedule the first appointment. Your first session is usually a maximum of 10 working days from sign-up (though in very busy periods it can take a little longer).
You will meet your therapist online at a time that suits you, so you can attend treatment sessions from wherever you want. This means you won't have to travel, take time off work or explain your situation to your employer.
ieso doesn’t provide a pre-set number of sessions. We offer you the right number of sessions needed for your treatment. Practicing the CBT techniques, you will learn between therapy sessions will help you feel the benefit more quickly. But, as a rough guide, we can typically address mental health issues like anxiety and depression in 4-8 sessions.
After your therapy sessions have ended, you’ll be able to log in to the ieso site for 20 years after discharge, allowing you to access all of your sessions, messages and goals to remind yourself of the skills you’ve learnt. If you find yourself feeling worse again or experiencing new difficulties, you can go back and use this information. However, you are welcome to return to therapy if you are still struggling. *
*Provided you’re still registered with a GP in an area where we’re contracted by the NHS.
We totally understand that when you just want some help, completing questionnaires can be frustrating. We wish there was another effective way. Unfortunately, we can’t safely allocate you a clinician and start your treatment until all the assigned questionnaires are complete.
The questionnaires help your clinician understand you and your current state of mind. And they’ll help you to check your progress and flag up any problems. The NHS also requires everyone to complete these questionnaires. This is why, throughout your therapy, you'll be asked to complete the questionnaires before each session.
If you would like to find out about other mental health support options available in your area, visit the NHS website.
ieso is working in partnership with NHS Talking Therapies in
Surrey
to support people experiencing mental health symptoms. The service we provide is free for NHS patients who are registered with a GP in
Surrey
.
