Ieso Digital Health takes your privacy very seriously. Any personal information that you supply to Ieso Digital Health via this website (and by any other means) will be treated in accordance with the federal Health Insurance Portability and Accountability Act of 1996 (HIPAA).
Very. We use industry-standard security and data protection measures. Our systems are built on a secure multi-tier architecture and are hosted on secure servers with firewall protection. All data are encrypted to the latest 256 AES standard in transit between your browser and our servers. Clinical data is also encrypted when stored on our databases.
When you register with Ieso Digital Health, we request personal information about you such as your name, e-mail address and emergency medical contact details. We will also ask for your mobile phone number and any additional information that may be helpful in supporting your therapy. The information you provide, including transcripts of your therapy, is stored electronically in our secure database.
Details of conversations between you and your therapist are stored in our secure database. All information and communications stored on our database are encrypted to the latest industry standards. If you download your sessions for future reference you will be responsible for ensuring that these are kept securely.
In addition to the transcript of each session (which is always available for you to review), clinical records are kept in accordance with legal requirements. All data are encrypted to the latest 256 AES standard in transit between your browser and our servers. Clinical data is also encrypted when stored on our databases.
The privacy and security of your personal information is of the utmost importance to us. In order to protect the security of your information, all data are encrypted to the latest 256 AES standard in transit between your browser and our servers. Clinical data are also encrypted when stored on our databases.
As with traditional in-person therapy, we will coordinate your services as appropriate with your primary care provider and others important to your care - for example yourPrimary Care Physician (PCP). We would normally write to your PCP at the beginning and end of therapy. This enables your PCP to maintain an up to date record of your total health care.
The discharge letter would include your name, date of birth, Medicaid number and the outcome scores from your first and last questionnaires. At the end of treatment, there would also be a summary of the treatment your therapist provided. We do understand that sometimes you might not want this information to be shared. If you want to opt out from this information being sent to your PCP, please select “NO” on the Release of Information form when you have registered but please be aware that your PCP can provide better overall medical care for you knowing the basics of your treatment with Ieso.
In the event of an emergency, we may be required to share information about your treatment with other healthcare professionals.
Everything you tell us, including your name, email address, emergency medical contact details, and everything that you discuss with your therapist, is totally confidential. Your therapist might share information with emergency personnel if they believe that you are in danger of harming yourself or someone else. In the unlikely event of this happening, your therapist will discuss the situation with you before discharging their professional duty to inform your emergency medical contact. There are other, limited times when by law information can or must be shared—these situations are reviewed in our Notice of Privacy Practices that is available here.
Any communications with your therapist, including transcripts of your sessions, your questionnaire results and other information that relates directly to your treatment is private and secure. However, email messages you may send us to general Ieso Digital Health contact e-mail addresses (for example, to ask for IT support) are not automatically encrypted, so please do not include any personally sensitive or confidential information in them.